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One Team. One Goal: How A Great Company Culture Contributes to Our Success

March 4, 2022 | Helpful

Choosing the Right Mortgage Company

Selecting a mortgage company involves many options. While most offer similar loan programs and rates, working with professionals who provide top-notch customer service and personalized experiences can make all the difference. This is where Silverton Mortgage excels. We believe in teamwork, maintaining the entire loan process in-house. This keeps everyone involved: borrower, real estate agent, and Silverton Mortgage. Our culture fosters success, ensuring happy employees and happy customers.

Commitment to Communication

At Silverton Mortgage, we recognize the value of great communication. We proudly call ourselves a “communications company that happens to be good at mortgages.” Our team works hard every day to prioritize customers, using their knowledge and passion to achieve satisfaction. This mentality has allowed us to maintain a reputation where 9 out of 10 customers would recommend us to their friends and family.

Strong Company Culture

We firmly believe our robust company culture drives our success. Before the pandemic, Silverton Mortgage hosted regular team gatherings at the corporate office, where President Josh Moffitt shared important news. Since the pandemic, these gatherings are virtually held every Friday to keep everyone connected. We look forward to returning to in-person interactions throughout the year.

Recognizing Excellence

Celebrating individual achievements is important to us. We implemented a system for team members to recognize excellence via “bricks.” These bricks represent 24 aspirational behaviors, such as excelling in communication or going above and beyond in your role. Team members can send virtual bricks for recognition, and Josh shares some each week. Our bricks provide the foundation for our company’s success.

Top Workplace Recognition

We are proud to be recognized as a 2021 Top Workplace by the Atlanta Journal Constitution for the fourth consecutive year. Our recognition is based on employee feedback, making it even more meaningful. We also ranked in the Top 50 nationally, among more than two million employees across 7,000 companies. “Being named a Top Workplace is a big deal because this award is based solely on employee feedback,” said Moffit.

Expanding Nationally

Silverton Mortgage continues to expand its services throughout the United States. From a one-man operation to a nationally recognized company licensed in 46 states, our high standards for employees and customers remain steadfast. Joining Vanderbilt Mortgage and Finance, Inc. in 2018, we’ve implemented a world-class benefits package for eligible employees, including vacation, healthcare, flexible hours, maternity leave, and engagement events.

Giving Back to the Community

We are committed to giving back to our communities. Founded in 2012, The Silverton Foundation provides mortgage and rent assistance to families with critically and chronically ill children. The Foundation partners with hospitals in Atlanta and Nashville to identify families in need. Silverton Mortgage donates quarterly to the Foundation on behalf of new homeowners, and employees can donate a portion of their paychecks. Josh enthusiastically shares the stories of families helped during company meetings.

Valuing Our Employees

Our continued success is no secret- we value our employees and want them to excel. We know this translates to the best possible experience for our customers. Our goal is to get you home as stress-free as possible with a mortgage that fits your unique circumstances.

The Atlanta Journal Constitution is the registered trademark of Cox Enterprises, Inc.

*90+ NPS as rated by Experience.com. Experience.com is the trademark of BuyersRoad, Inc.

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Vanderbilt Mortgage and Finance Inc., dba Silverton Mortgage
1201 Peachtree St NE, Ste 2050, Atlanta, Georgia 30361|855-815-0291
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Lending services provided by Silverton Mortgage.
Equal Housing Opportunity.

All loans are subject to credit approval.

*Silverton Mortgage is authorized to originate FHA, VA, and USDA loans, but it is not an agent of, or affiliated with, the U.S. Government. All trademarks are property of their respective owners.

Vanderbilt Mortgage and Finance, Inc., dba Silverton Mortgage, 1201 Peachtree St NE, Ste 2050, Atlanta, GA 30361, 404-815-0291, NMLS #1561, (http://www.nmlsconsumeraccess.org/), AZ Lic. #BK-0902616, Licensed by the Department of Financial Protection and Innovation under the California Residential Mortgage Lending Act license, Licensed by the N.J. Department of Banking and Insurance, Licensed by PA Dept. of Banking, Rhode Island Licensed Lender. Licensing information: https://silvertonmortgage.com/licensing/ . All information is believed accurate and is subject to change without notice.

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